Questions about working with Talentos
Cost, timing, staff confidentiality, working with HR, and what happens after we step back.
We already have an HR manager. Where do you fit?
We work with HR and your managers on performance practices: expectations, conversations, records and reviews. HR helps maintain the process; managers remain responsible for their teams.
We have about 20 people. Is this for us?
Talentos is designed for founder-led businesses from about ten staff upwards. If you have managers or supervisors but performance still depends on your follow-up, it is worth a conversation.
Is PACE software?
PACE is a way of managing performance. Your workspace uses Google Sheets in your own Google account. There is no Talentos software subscription.
How long does it take?
The Performance Picture takes ten working days. If you proceed with implementation, we work through the first twelve weeks alongside your managers and step back during months four to six. PACE Checks follow at months 6, 12 and 24.
How much time will you need?
For the assessment: about 2½ hours from the founder, 45 minutes from each manager and five minutes from each staff member. Implementation includes a half-day leadership session, role-expectation work, training and regular performance conversations.
Will my staff’s answers be confidential?
The staff survey is anonymous. Talentos holds the responses, reports only for groups of five or more and does not attribute survey comments to individuals. Interview confidentiality is agreed before the assessment.
We tried appraisals and they faded. What changes this time?
PACE connects the formal review to written expectations, regular conversations and actions on obstacles. We coach your managers through the first period and later reassess whether those practices are still being used.
What if managers do not follow through?
We clarify their responsibilities, train them and support their first conversations. If gaps continue, they are brought into the founder’s review with the evidence and actions needed.
Can this support a difficult performance decision?
PACE helps you keep clear expectations, shared evidence and a record of support. Employment decisions still need a valid reason and a fair process. Our method page explains the legal framework; specific decisions may need legal advice.
What does it cost?
The Performance Picture fee depends on business size and is agreed before work starts. Implementation is quoted separately after the assessment. You can choose to act on the findings yourselves.
What happens after you step back?
Your managers and HR or appointed coordinator continue using the workspace, records and guides. Talentos returns for the agreed PACE Checks to assess what has held and what needs attention.